Frequently asked questions
How will I receive my product after purchase?
Once your purchase is complete, you’ll receive an email with a direct link to download your digital product.
You’ll also find the download link on the confirmation page. Everything is designed for a smooth start.
Can I use the products from my phone?
Yes. All our products are mobile-friendly. PDFs work perfectly with apps like GoodNotes, Notability, or Adobe Reader.
The audio file can be played on any device. And if you choose the Notion version, you can easily duplicate it from your phone.
Do I need to print the products?
Only if you want to. All PDFs are printable but also designed for digital use.
You decide what fits your lifestyle best: paper, tablet, or computer.
Can I reuse the same product more than once?
Yes. All our resources are reusable.
You can print them again, duplicate digital pages, or listen to the audio as many times as you want.
What does each product include?
Each product includes exactly what’s listed in the description.
Most come with an emotional usage guide (PDF), and Bundles include multiple resources inside a single ZIP file.
Can I gift a Zenity product to someone else?
Yes. You can purchase using your email and then forward the download to them, or simply share the file.
We’ll soon activate a feature to send Zenity as an emotional gift.
What if I have trouble with my download?
Email us at [your support email], and we’ll help you within 24 hours.
We want your Zenity experience to be as smooth as our products.
Can I get a refund?
Since our products are digital and instantly downloadable, we don’t offer refunds once a purchase is made.
However, if there’s any issue with the file or access, we’re here to help and solve it with you.
Will these products work for me if I’ve never journaled or done emotional practices before?
Absolutely. All our resources are designed to support you from zero. No prior experience is needed just a willingness to spend a few minutes with yourself.